Stunning and unbelievable trip. The whole experience was even better than I ever imagined and the owners made the whole rental and return process as painless as can be. I will absolutely be back.

First, my friend and I had a great time. However I believe we had a good time and a safe experience because we are both experienced drivers and I am very familiar with the area. We rented the top of the line Razr Turbo R at almost $560 for the full day. We arrived to find the rear tires bald and front tires past the wear bar (which indicates when they should be replaced). I immediately brought this up to our outfitter/rep and asked if there was another unit available. He said "the other one is just as bad." I asked if this would increase my risk of a flat, he said yes but if we got a flat to just use the satellite tracker button and he would come repair it. Mind you we were hours away during parts of our ride... The safety talk was sufficient, however we were told there were maps in a binder on the Razr and there was a GPS. That was it for guidance even tho we were headed into the backcountry. There are places a SxS legally cannot go, there are trails that are closed and there are trails IMO that an inexperienced driver should be warned away from (and if they went down, wouldn't be able to get back out of) like Mineral Creek and Poughkeepsie. Not once did the outfitter pull the map out and show us where to go/not to go, or show us how to use the GPS. Now could we have asked? Absolutely! And I really hope people would. However to me this presentation would give an inexperienced person a false sense of security and begs the assumption that anyone could drive anywhere safely and legally. After we left we noticed a service warning. The Razr was overdue for an oil change (unsure how overdue, the system didn't say). We asked about this upon return and was told they were leased from Polaris and they did not change the oil. Final conclusion: we paid a HEFTY sum for a vehicle with bald tires, overdue maintenance and sent into remote and very dangerous areas with no direction. These trails are not forgiving. If we couldn't have stopped or maintained our line because of the tires we could've been hurt or killed. If we had gotten a flat tire or something had disabled the Razr due to the lack of maintenance, it could be hours before someone got to use and who knows if we could've completed the day. Even if we had been refunded for any lost time, we wouldn't have had the opportunity to reschedule. In the end we had a good time, but really only because we knew what we were doing so could mitigate the dangers. I was shocked at the condition of the $560/day equipment and the lackadaisical attitude when we brought up the issues.

If you're going to rent a machine, this is the company to do it with. Great pricing, friendly staff. The onboard gps makes navigating so easy to not get lost. You can even pair your bluetooth to the machine, so make sure download your playlist in advance. I will definitely be back next season!!